Privacy Policy (April 2026)
1. Introduction
DWS Driver Training is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with UK GDPR and the Data Protection Act 2018.
2. What Information We Collect
We may collect the following information:
- Full name
- Contact details (phone number, email address)
- Address and postcode
- Driving licence details (verification purposes only)
- Lesson history, progress, and instructor notes
- Communication records (calls, emails, messages)
- Website usage data (IP address, browser type, pages visited)
3. How We Collect Your Data
We collect data through:
- Website contact and booking forms
- Phone, WhatsApp, email, or social media communication
- In-person bookings and lesson records
- Website analytics tools (e.g. tracking visits and usage)
4. How We Use Your Data
Your information is used to:
- Book and manage driving lessons
- Communicate with you regarding lessons and availability
- Maintain lesson records and progress tracking
- Improve our services and customer experience
- Respond to enquiries and provide support
We may occasionally contact you regarding updates or services, but only where appropriate or with your consent.
5. Data Sharing
We do not sell or share your data with third parties, except:
- Where required by law
- Where necessary to provide services (e.g. test-related coordination)
6. Data Security
We are committed to ensuring your data is secure. Appropriate measures are in place to prevent unauthorised access, loss, or misuse of your personal data.
7. Data Retention
We retain your data only for as long as necessary to:
- Provide our services
- Meet legal and regulatory obligations
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Object to processing
You can exercise these rights by contacting us directly.
9. Contact Details
10. Updates to This Policy
We may update this policy from time to time. Please check this page regularly for updates.
Cookies Policy (April 2026)
1. Introduction
This Cookies Policy explains how DWS Driver Training uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience and website functionality.
2. Types of Cookies We Use
Essential Cookies
These are necessary for the website to function properly (e.g. navigation, forms, security).
Analytics Cookies
These help us understand how visitors use the website, such as pages visited and time spent, allowing us to improve performance.
Functionality Cookies
These remember your preferences to enhance your experience (e.g. saved details or settings).
3. How We Use Cookies
Cookies may be used to:
- Improve website functionality
- Analyse website traffic and usage
- Enhance user experience
- Support marketing or performance tracking (if applicable)
4. First-Party & Third-Party Cookies
- First-party cookies are set by our website
- Third-party cookies may be set by external services (e.g. analytics tools)
5. Cookie Consent
When you visit our website, you will be presented with a cookie banner allowing you to:
- Accept cookies
- Reject non-essential cookies
- Manage your preferences
Consent is required for non-essential cookies under UK regulations.
6. Managing Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to:
- Block cookies
- Delete stored cookies
- Receive alerts when cookies are used
Please note that disabling cookies may affect website functionality.
7. Changes to This Policy
We may update this Cookies Policy from time to time. Updates will be posted on this page.
